Why haven’t I received my results? I took my test three weeks ago.
Results are released by the BON upon receipt from Pearson VUE. You should verify with the webmaster at the BON that your name and address are correctly listed with the BON. An incorrect name or outdated mailing address could delay the delivery of your test results.
What if I change my address (or name) after I send my application materials in, but before I take the exam?
Email changes to your name and address to webmaster@bon.texas.gov. We will make any necessary changes with Pearson Vue on your behalf.
Who will send me the Authorization to Test letter?
Pearson Vue will send you the Authorization to Test letter, by US Mail, or by email, if you have provided an email address.
How soon can I test?
Once you receive your Authorization to Test letter, you may schedule and test as soon as the day after your graduation.
Can you give me my test results over the phone?
No, exam results are only released by US Mail to the mailing address we have on file for you.
What do I need to bring with me to the testing center?
You should bring your Authorization to Test letter and your photo identification. Your first and last name on your photo ID should match exactly to your name on the Authorization to Test letter. (Middle names are not required.) This is a safeguard to prevent someone else from testing in your place.
